Lg 47lh50-uc Tv Won't Read My Phone

Before y'all brainstorm troubleshooting the tv, information technology is always a adept idea to restart all of your equipment (even if other devices are working fine).

Annotation: The basic trouble shooting steps main purpose is to determine if the Idiot box has an result.

1. Unplug your devices (Modem / Router & Tv set)

   Unplug your modem, router, and goggle box. The order in which y'all unplug them does non thing.
   Do not disconnect any ethernet cables during this step, just unplug the power cords from the wall.

2. Plug in the Modem / Router > Television set

   Plug in your modem / router first, and look for it to institute a connection (there should be lights on the front end or top to indicate connectivity), then plug in the TV.

3. Beware of items that cause interference

   1. Other routers on the aforementioned frequency / channel

   2. Household electronics such equally:

      • microwave oven
      • cordless phone
      • baby monitor

   3. If the software is not updated to newest firmware

   4. The authentication type on the modem router

   
   

4. Turn off the Quick Start Characteristic

   Notation: not all TV'due south volition have this feature.

   Press Settings on your remote > all Settings > General > Quick Get-go > off

   Power cycle the TV and test to see if its able to connect properly.

5. Turn off the Simplink Feature

   Press Settings on your remote > all Settings > General > Simplink (HDMI-CEC) > off

   Power cycle the TV and exam to see if its able to connect properly.

6. Remove any USB memories attached to the Idiot box

   Its possible a USB hard bulldoze may be causing interference, for testing purposes remove the USB.

7. Check that the Fourth dimension Zone and Appointment

   Press Settings on your remote > all Settings > General > Time & Date

   If your router has a Lease Expiration, this may touch on connectivity.

8. Smart Telephone Hot-spot test

   If you have a smart phone with a hot-spot and at least 3 bars of signal, try to connect the Telly to the hot-spot.

   This lets us test the Telly connection to see if the Television set is able to connect to whatsoever other signal.

9. Hard line to the modem

   Using an Ethernet cord, connect to the router directly to the TV.

   This lets us see if the TV is able to recieve a betoken.

   If this is not possible, use the wireless pin lawmaking option in the network settings.

   • Press Settings on your remote > all Settings > Network > Wifi Connection > Connect via WPS Pin

   Annotation: The pin code option may be grayed out. If so, connect the TV to the wireless network offset. Then the WPS option/AdvancedWireless option will go an available option.

10. Ensure the software is upward to appointment

    Annotation: This step only works if you are able to connect to the internet, but if you are able to hard line to the modem there may be a software update that helps improve your network connection.

    Press Settings on your remote > all Settings > General > Well-nigh this Television > Check for updates

    Ability cycle the TV and test to encounter if its able to connect properly.

If Basic Troubleshooting steps did not solve your issue, follow the troubleshooting in the avant-garde section.

NOTE: If all other devices are connecting to the WIFI and non the Telly.

1. Turn OFF Quickstart Feature.

   Press settings on your LG Remote > All Settings > General > Quickstart > Off

2. Power Cycle Television receiver

   Ability off the LG TV > Unplug it > Printing and hold the Power push for 30 seconds.

3. Ability unit of measurement back ON

   Plug in the LG TV > Power ON > Effort connecting to your WI-FI network.

1. Are you using a wired or wireless connection?

   Wireless Wired

2. Detect your WiFi

   Press the Home > Setting > All Settings > Network Tab > Wi-Fi Connectedness.

   
   

   

   Does your Tv set show your wifi in the Wifi list?

   Yeah No

3. Connect to your WiFi

   When your wifi is selected, do you see a check mark on the left or do you lot encounter a "x" on the right?

   Is your Television receiver able to connect to the Wi-Fi?

   Yep No

4. Other devices

   Are other devices able to connect to your WiFi?

   Note: If you do not have some other device to exam with, you can connect the modem router to the TV using a Ethernet Cable to ensure the modem is sending a betoken.

   Yep No

5. Changes

   With the TV

   • On your TV go to fast.com to run a speed test

   • If the speed is slower than what your plan is, try the following:

   • Motion the TV closer to the router equally this will let better signal.

   • You can connect to the TV with a Ethernet cord and test the speed over again.

   • You can also test your modem speed on other devices.

   • If the speed is slower than your suppose to go, you will need to contact your Internet access provider, if not, continue with the router troubleshooting below.

   On your wifi router

   • Change frequencies (2.iv GHz VS 5 GHz)

   Note: 2.four GHZ is recommended for Streaming. 5GHz channels are more susceptible to interference.

   • Change channels on your modem router

   • If you lot have a smart phone, you may search for a "wifi analyzer" to see what channels are being used by neighbors.

   • Remove the password requirement while you test the connection (you can add information technology dorsum later you can confirm its working).

   • Remove Mac filtering while you test the connectedness (you lot can add it back later on you lot can confirm its working).

   • Cheque the DHCP Charter Time Setting in the router

   • If the lease fourth dimension is fix for 24 hours, the device may not reconnect if asunder subsequently the 24 hrs.

   • Alter your modem router authentication type to WEP

   • If you feel WEP is not secure enough for all your usage, create a guest network with WEP encryption for your Goggle box.

   Since LG does not make modems / routers, here are a few links to the manufacturers back up.

   • Asus
   • Arris
   • D-Link
   • Linksys
   • Motorola
   • Netgear
   • TP-Link

   If your are still unable to connect your TV to your Wifi, lets have the Television set diagnose the issue.

   Next

6. Password

   There are several reasons why the TV may not be connecting to the modem, lets exam what it could be.

   For testing purposes, temporarily remove the password from your WiFi.

   Is your Idiot box able to connect to your WiFi?

   YesNo

7. Lets cheque the modem router

   1. 

      Remove he coaxial cable and reconnect it. (wait for all the lights to stabilize)

   2. If you are using your Ethernet port, check that at that place is a good connection betwixt your Computer / Tv set and the modem's Ethernet port.

   Notation: If you are unable to go your modem router to work, please call your network provider.

   Modem router is working

8. Check the Goggle box

   1. Effort resetting your modem router by unplugging the ability cord, wait 10 seconds, and replug it in.

   2. Cheque if the TV is able to see other modems.

   3. Change your modems authentication blazon.

   If your are still unable to connect your Television receiver to your Wifi, lets have the TV diagnose the upshot.

   Next

9. This implies your modem router settings demand to be inverse, here are a few suggestions:

   • endeavour a simpler password

   • Passwords with character like %, #, " or ë might non piece of work

   • "space" may not be accustomed equally a character

   • If your password is likewise long (over 24 graphic symbol), your TV may not read it.

   • Try changing the encryption settings, its recommended to use WPA/WPA2, however you are able to use WEP

   • In case you lot feel WEP is not secure enough for you, you are able to create a guest network with WEP encryption for your Boob tube

10. Refresh

    Effort resetting your modem router by unplugging the power cord, wait x seconds, and replug it in.

    If your are still unable to connect your TV to your Wifi, lets accept the Goggle box diagnose the result.

    Next

11. TV Diagnosis

    The following steps will have the Television diagnose the issue.

    
    

    

    Press the Domicile/Smart button on your remote to bring up your launcher bar.

    

    Click the Settings icon in the peak-right.

    

    Choose the All Settings option at the bottom.

    

    Choose the Network menu from the left.

    

    Choose Wi-Fi Connection if using Wi-Fi, or Wired Connection if using ethernet.

    Note: In this menu, your network should have a checkmark if connected.

    

    If on Wi-Fi Choose Avant-garde Wi-Fi Settings at the bottom.

    Note: Advanced Wi-Fi Settings will only be bachelor if you are connected to your modem.

    

    Note the icons at the top with green circles.

    Previous Next

    Are any icons missing the green circumvolve? (choose the first one missing the circumvolve, starting left to right)

    TV Icon Modem Icon DNS Icon Internet Icon No I see a "Wi-Fi is Off" message

12. Technically, yous should never see an error on this icon. Since you practise, nosotros recommend having the tv diagnosed by a professionally trained technician.

    For your convenience, you lot tin can brainstorm the repair procedure online using our Asking a Repair page.

13. This icon indicates that your router is not continued to the modem, or that the modem is non getting an Cyberspace signal.

    Check all of the wires that connect your devices.

    • Check the power cable on your modem.

    • Cheque the signal cable connected to the modem (commonly a coaxial cable from the wall).

    • Check the ethernet cable that connects the modem to the router (should connect to the out port on the modem and the in port on the router).

    If the connections appear to exist correct, you lot may be experiencing an outage. Your next step should be to contact your ISP (Internet service provider) to have them check the signal from their end.

14. A DNS server converts the spider web adress name (www.google.com), into a web address ip (74.125.224.72). Similar any other server, sometimes DNS servers go downwards, and devices get confused.

    Your best bet to resolve this issue is to set your DNS locations manually. Luckily, Google hosts public DNS servers for anyone to utilize.

    Google'southward public DNS servers are 8.8.eight.8 and eight.8.4.4.

    How to ready your DNS manually

    

    While in the Avant-garde Wi-Fi Settings, click the Edit push.

    

    Un cheque the box labeled Set Automatically.

    

    Click in the box labeled DNS Server and enter 8.8.8.eight, then click Connect.

    Previous Next

15. Generally, if at that place is an issue with the Internet signal in your home, the tertiary icon would would be missing its' circumvolve besides.

    In this example, at that place may exist a larger outage from your ISP (Cyberspace Service Provider), or the MAC address of your tv may be blocked by your Internet access provider (rare).

    Either way, your next step should be to contact your Internet service provider.

16. Your network appears to be working correctly, and the television set is properly connected.

    Any network issues you are experiencing are likely due to signal quality or bandwidth.

    • Signal quality

      Try to utilise a wired connection (ethernet).

      If the network issue is resolved, or at least improved, y'all know signal quality is the issue.

      Endeavor to move the router closer to the TV (almost 6 anxiety away), or employ a Wi-Fi range extender to ameliorate the signal.

    • Bandwidth (speed)

      Bandwidth is affected past the speed you pay for from your ISP, and past other people on your network using the Internet.

      Contact your ISP about upgrading your speed.

    Note: Streaming services (such every bit Netflix), recommend at to the lowest degree 25 mbps for 4k content, and at least 6 mbps for standard definition playback. Keep in mind, this speed is shared with anybody on your network, and the recommended minimums should be devoted entirely to the television set.

    Tip: You tin can check your speed directly from your tv. Use the Web Browser and visit fast.com, a speed test powered by Netflix.

17. This message tin can appear for a few reasons.

    • No Wi-Fi networks in range

      If you are sure that your network is enabled and performance properly, this may be an issue of distance.

      Endeavour to move the router closer to the TV (about 6 anxiety away), or apply a Wi-Fi range extender to improve the signal.

    • QuickStart+ feature

      Sometimes, the QuickStart+ feature can cause the message.

      Utilise the steps beneath to disable QuickStart+.

    • Wi-Fi scrap non performance properly

      In rare cases, especially if the tv is not properly ventilated, the Wi-Fi scrap may finish operation properly. We recommend having the diagnosed past a professionally trained technician.

      For your convenience, you tin can brainstorm the repair process online using our Request a Repair page.

    How to disable QuickStart+

    

    Press the Home/Smart button on your remote to bring up your launcher bar.

    

    Click the Settings icon in the top-right.

    

    Choose the All Settings option at the bottom.

    

    Choose the General menu from the left.

    

    Under Quick Outset +, ready it to Off.

    Previous Side by side

Press the Smart push button on your remote.

Then printing the Settings button near the pinnacle right of the screen.

Locate the Network card, and click to open it.

If you would like your TV to take a certain name on the network, modify the contents of the Television receiver Proper name box.

Click on Wi-Fi Connection.

Choose your Wi-Fi network from the list.

Notation: If your network does not appear in the listing, you may demand to reduce the altitude between the router and the TV.

Blazon in your Wi-Fi password (Wi-Fi passwords are case-sensative).

You may find it helpful to see the password equally y'all type it.

Click Show Countersign to enable this selection.

Click Connect and you're washed!

If something goes wrong, use the Troubleshooting section.

Previous Next

• Connect To a Hidden Network

  If you lot're an advanced user, you may have your SSID Broadcast disabled. To connect to a hidden network:

  

  Open Settings > Network > Add a Hidden Wireless Network.

  

  Enter the Network Name, Security Type, and Countersign (these are case-sensative).

• Connect Using a WPS button or PIN

  If you lot're an advanced user, yous may prefer using WPS to connect. To connect using WPS:

  

  Open Settings > Network > Connect via WPS, then select whether yous'll use the WPS button on the router, or a WPS Pin.

  Enter the PIN or press the WPS button on the router.

• Setup Static IP

  If you're an advanced user, you may have a Static LAN. To configure static IP:

  

  Open Settings > Network > Avant-garde Settings.

  

  Click the Edit button, then disable Automatic IP.

  Adjust the IP Address, Subnet Mask, Default Gateway, and DNS Server as needed.

• WiFi Connection Drops Intermittently

  • Due to the large flat shielding surface of TVs, wireless signals are more than hard to establish and maintain than they are on other devices.

  • If you're interested in a more detailed explanation of why, endeavour searching for "Physics radio frequency point interference."

  • For this reason, nosotros strongly recommend placing yourWireless router at the TV's location.

  • p>In one case placed most the TV, connect the router to the Goggle box with an Ethernet cable.*

  • *Non required, but may greatly improve performance.

• My network does not appear in the network list

  • Ensure the wireless router is powered on.

  • Ensure the TV is inside range of the wireless router with minimal obstacles betwixt.

    Notation: The wireless receiver built in to the TV may non be every bit strong as other devices.

  • Restart the TV and wireless router (unplug them then plug them back in).

  • For Avant-garde Users: Make sure the router has SSID Broadcast enabled.

  • If the outcome persists, Contact U.s.a..

• Unable to join - Wrong password

  • Contact your Cyberspace Service Provider or router manufacturer for help obtaining the correct Wi-Fi password.

  • Restart the TV and wireless router (unplug them then plug them back in).

  • Wi-Fi passwords are case-sensative, so ensure you lot mind capital versus lowercase.

  • If the consequence persists, Contact Us.

• Unable to join - Other Fault

  • Ensure the wireless router is powered on.

  • Ensure the TV is within range of the wireless router with minimal obstacles betwixt.

    Note: The wireless receiver congenital in to the TV may non be as strong as other devices.

  • Restart the TV and wireless router (unplug them and then plug them back in).

  • For Advanced Users: Make sure the router has MAC Filtering disabled.

  • For Advanced Users: Brand certain the router has DHCP enabled, or that y'all have the appropriate static IP settings programmed into the TV.

  • If the issue persists, Contact Us.

• Joined network - No Internet admission

  • Check other devices for Internet access. If none of your devices have Cyberspace admission, contact your Isp (Internet access provider).

  • Restart the Television and wireless router (unplug them then plug them dorsum in).

  • For Advanced Users: Check the router's firewall settings.

  • For Advanced Users: Bank check the static IP settings.

  • If the effect persists, Contact Us.

• Unable to connect to LG Content Store or Unable to load user agreements consequence

  • Cheque that the Router Primary DNS 1 is gear up to 8.8.eight.8 and Secondary DNS 2 is set up to eight.8.4.four

  • Printing Settings on your remote > All Settings > Network > advanced Wi-Fi Settings > Edit > Un check Set Automatically > Set up DNS to 8.8.8.eight

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Source: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711

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